Returns and Replacements
Our return policy applies to the returns within 30 days from purchase date.
Please email us at Support@penguinplanner.com to initiate your return. Please kindly include your order number, which product(s) you are looking to return, the reason for the return, and whether or not they have been used. If you returned any products prior to contacting us, we do not guarantee that they will be accepted back by our warehouse. The original shipping costs will not be included in your refund.
PeopleGenics is under no obligation to accept any returns of Products where the defect or fault was caused by you or the defect or fault occurred after shipment by PeopleGenics. PeopleGenics will ship a replacement Product to you only after receipt of the allegedly faulty Product by PeopleGenics.
If the Items is already on sale, the discount coupon would not apply.
Special Occasion Deals:
All sales on special occasions (if they are priced below $20), are FINAL (No returns) including Mother's Day, Christmas and New Year.